This CD contains the e-learning course Excellence in Customer Service.

This version includes all the interactive features available in the online version.

Requirements Recommended Version Current Version on This Computer Required Links to Install Current Version
Acrobat Reader 5.0 or higher http://www.adobe.com
Adobe Flash Player 6.0 or higher http://www.adobe.com
Windows Media Player 6.0 or higher http://www.microsoft.com

This course is best viewed in 1024 x 768 screen resolution.